Refunds are given at the discretion of the management and can take up to 30 days to be executed. In all cases where goods are returned the cost of shipping such goods are for the account of the client.

Orders cancelled by the purchaser for any reason whatsoever are subject to a 15% handling fee to cover bank commissions and administration costs.

Orders that have to be refunded due to order duplication by the customer are subject to a 10% handling fee to cover bank commissions and administration costs.