Data protection and Privacy Policy

Please find below our privacy policy which shall be deemed to be incorporated into these terms and conditions. We are Biltongmakers.Com!  Our address is Noordhoek Views, Paddock Avenue, Zilvermyn Equestrian Village, Noordhoek, Western Cape, South Africa.

Biltongmakers.Com! takes the privacy of its customers data very seriously. Please read the following policy to understand how we will treat your personal data when you use our site. If this policy changes then we will let you know via our homepage but we assure you that we will only use your data as specified here and for our own legitimate business reasons.


We can collect data on you from a variety of different sources these include:

  • When you purchase products or from the site or make enquiries;
  • When you become a member;
  • When you speak to our customer services personnel;
  • Via explicit data capture measures, for example by entering competitions and completing surveys;
  • Via implicit data capture measures such as studying which pages you read the most and the use of cookies.

In any of the above cases the data we collect could be personal data.


When you buy anything via the Biltongmakers.Com! web site, we may need to collect information about you to process the transaction, fulfill your order and provide you with the services you expect. This information may include, but is not limited to, details such as your name, your address and other personal details.

Unless we have your express consent we will only disclose personal data to third parties if this is required for the purpose of completing your transaction with us. This is of course subject to the proviso that we may disclose your data to certain permitted third parties, such as members of our own group, our own professional advisers who are bound by confidentiality codes, and when we are legally obliged to disclose your data.

By becoming a member you consent to receive from us by e-mail our e-newsletter and details of other special offers which we may think may be of interest to you. Biltongmakers.Com! retains and uses your personal information to provide you with the best online e-commerce experience by providing you with a personalised service and to give you details of offers which we think will be of interest to you. We may also use the information to process any transactions you undertake with us and for internal administration and analysis.

We do not sell, rent or trade your personal information to third parties for marketing purposes without your express consent.
For any of the above purposes we may send your information internationally including to countries outside the EU. Some of these jurisdictions offer differing levels of protection of personal information, not all of which may be as high as the EU. Your personal information that you submit to us through the Biltongmakers.Com! website or by other means will be collected, stored and processed on our system data base in Belgium and South Africa. We ensure that your personal information is kept confidential and secure, and that the appropriate technical and organisational measures, to prevent unlawful or accidental destruction, accidental loss, unauthorized disclosure or access or other unlawful forms of processing, are implemented.

The measures outlined above together with our Privacy Policy, will provide a sufficient level of security in relation to the risks inherent in the processing of your personal data and with respect to the nature of the personal data to be protected.

By becoming a Biltongmakers.Com! customer or by making an enquiry via the Biltongmakers.Com! web site you consent to the collection, storage and processing of your personal information on our data base.


Cookies are small files which are sent to your browser and stored on your computer’s hard disc. Whenever you visit Biltongmakers.Com! and unless you elect not to receive cookies, then your computer will store an identifying code in the cookie which may mean you do not need to type in your email address each time you return to the site. You can at any time set your browser to notify you before you receive a cookie, giving you the opportunity to decide whether to accept it or not. You can also set your browser to turn off cookies.


Any ads that appear now or may appear on this Web Site in the future are delivered to you, on our behalf, by our Web advertising partners. Information about your visit to this site, such as number of times you have viewed an ad (but not your name, address, or any other personal information), is used to serve advertisements.


By disclosing your personal information to us using this Web Site or over the telephone, you consent to the collection, storage and processing of your personal information by Biltongmakers.Com! in the manner set out in this Privacy Policy. Some information and e-mails sent to Biltongmakers.Com! may be used as testimonials and e-mail addresses and/or contact details may be displayed. However, before doing so we will always ask you for your permission to do so.


Biltongmakers.Com! Newsletter subscribers have the option to opt-out of receiving further information from us by unsubscribing at any time. The link displayed below will appear in all newsletters. You can also unsubscribe from any further mailings from us by clicking on this unsubscribe link now:


To change your e-mail address details send an e-mail with your correct details to:


If you have any questions or concerns about the information we hold about you, you can also contact us by mailing us at:


Please note that in using the approved purchasing facility on our Web Site you agree to be bound by the following obligations:

  • You accept financial responsibility for all transactions made under your name or account.
  • In order to make a purchase you must be over 18 years old and have the legal capacity to make the transaction.
  • You must make sure that all the information you provide to us is true and accurate. The transmission of threatening, defamatory, pornographic, political or racist material or any material that is otherwise unlawful is expressly prohibited.
  • The site and any content may not be modified, copied, transmitted, distributed, sold, displayed, licensed, or reproduced in any way by you, except if you wish to make copies of the Web Site for your own personal and non-commercial use.
  • Our site may contain links to other third party websites over which Biltongmakers.Com! has no control. Biltongmakers.Com! cannot therefore have any responsibility in relation to the accuracy, completeness or quality of the information contained on those Web Sites.
  • The copyright and the propriety rights on the Web Site and all content are owned by Biltongmakers.Com! or its third party licensees and in this respect Biltongmakers.Com! reserves all rights.
  • Biltongmakers.Com! uses secure technology to safeguard information including personal information and financial transactions.
  • Biltongmakers.Com! reserves the right to change or update its terms and conditions relating to the use of the Web Site and the purchasing facility thereon
  • This user agreement is between you and Biltongmakers.Com!